🎮 Gamification & Mini Games

Game mechanics that
bring customers back

Fortune wheel, scratch card, gift boxes and leaderboard — plug-and-play games triggered after any event. The customer wins a prize — and comes back for the next order.

No separate development
Web & mobile
Flexible triggers
Configurable odds
How it works

7 days free · No credit card · Cancel anytime

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What's included

4 game types — one module

Each game is a separate scenario with its own prize type and launch trigger. Configured in the admin panel without code.

🎰
Fortune Wheel
The customer spins the wheel and gets a random prize — a discount, promo code, or free delivery. The odds for each segment are configurable. Works as a one-time bonus or a recurring mechanic.
🪙
Scratch Card
The customer scratches away the protective layer with a finger or mouse to reveal the prize. Simple but highly engaging — especially on mobile. Perfect for promotions and seasonal campaigns.
🎁
Gift Box
The customer chooses one of several gift boxes — and gets the prize inside. The element of choice increases engagement and the sense of personalization. Great for VIP segments and special events.
🏆
Leaderboard
Customer ranking with the current user's position — even if they're not in the top. Monthly or weekly resets. Healthy competition that brings customers back without extra discounts.
Mechanics

From trigger to repeat purchase

Gamification doesn't exist in isolation — it connects to your business events and fires at exactly the right moment.

01
Trigger from your service
The customer completed a task, placed an order, or reached a level — Flowcot receives the signal via webhook or an event in the account.
02
Game becomes available
An available game appears in the customer's personal account. Notification can come via toast, in-app, or Telegram bot.
03
Customer receives a prize
Promo code, discount, or bonus is credited automatically. The customer sees the result and experiences real value from the interaction.
04
Return for the next order
The prize drives the next purchase. The marketer sees conversion analytics for each game type in the dashboard and adjusts the mechanics.
Leaderboard

Competition retains customers
without extra discounts

The leaderboard is the only retention mechanic that doesn't cost you a percentage of revenue. The customer doesn't get a discount — they get status and recognition. With the right setup, the leaderboard drives customers to order more to hold their position.

📊
Flexible metric Ranking by order count, completed tasks, or points — you choose
📅
Period reset All-time, monthly, or weekly leaderboard — depending on your purchase frequency
👤
Always personal The customer always sees their position — even if they're 47th
🔔
Push reminders Someone is catching up in the rankings — the customer gets a notification and comes back
Monthly Ranking
1 🏅 Elena K. 47 orders
2 👤 Dmytro S. 38 orders
3 👤 Anna P. 31 orders
12 You You 14 orders
10 more orders to top-10 🔥

Gamification for business: how game mechanics boost repeat sales

The word "gamification" is often perceived as a marketing trend — sounds great, but it's unclear why you'd pay for it. In reality, game mechanics are one of the most effective retention marketing tools, when applied at the right moment with the right trigger.

Why customers come back after playing

The psychology is simple: a person who received a prize or saw their progress in the rankings associates a positive emotion with your product. This isn't manipulation — it's positive reinforcement that works long-term. The customer didn't just get a discount — they experienced a small winning moment. And they want to repeat it.

Research in e-commerce shows that gamified loyalty programs increase purchase frequency by 30–40% compared to standard discount promotions. At the same time, the cost of re-engaging a customer through game mechanics is far lower than through paid advertising.

Fortune wheel, scratch card, and gift box — what's the difference

Fortune wheel — the most recognized format. The customer gets a spin after completing an action and discovers their prize. The anticipation during the spin is itself engaging. Ideal for mass promotions and weekly bonuses.

Scratch card — a mobile-first format. Scratching away the protective layer with a finger and revealing the prize is a simple gesture, but it preserves the discovery effect of a physical lottery. Converts well in mobile apps and PWA.

Gift Box — a choice mechanic. The customer is offered several boxes and picks one. Even if the prizes are the same, the sense of personal choice increases the perceived value of the reward. Effective for VIP segments and personalized campaigns.

Leaderboard as free retention

The customer leaderboard is the only retention mechanic that doesn't cost you a margin percentage. The customer doesn't get a discount — they get status and recognition. When set up correctly, the leaderboard increases order frequency in the top segment by 20–35%, as customers self-motivate to maintain their position.

Flowcot lets you configure the ranking metric (orders, points, tasks), the reset period (all-time, monthly, weekly), and automatic notifications when someone is catching up to the customer in the rankings.

How to launch gamification without a developer

In Flowcot, all four game types are set up through a single interface. The marketer configures the game type, prizes, win probabilities, and launch triggers — without a single line of code. IT is only needed once: for the initial tag integration and userId setup. After that, gamification runs on its own.

FAQ

Frequently asked questions about gamification

What game types does Flowcot support?

Four types: Fortune Wheel (random prize from a list), Scratch Card (scratch the protective layer), Gift Box (choose from several boxes), and Leaderboard (customer ranking by a chosen metric). Each type is connected separately or combined.

Can I configure the win probability for each prize?

Yes. For the Fortune Wheel and Scratch Card, you set the probability of each prize as a percentage. The system guarantees a mathematically correct distribution of wins, allowing you to accurately forecast prize costs.

What triggers the game — when does the customer get access to a spin?

Access to the game is granted by a trigger: after a purchase, accumulation of a certain number of points, level upgrade, birthday, or any other event. You configure the conditions in the admin panel. You can limit the number of spins per day or per promotion period.

How does gamification affect repeat purchases?

According to Flowcot customer data, gamification increases repeat purchase frequency by 25–40% compared to traditional discount programs. The game mechanic creates a positive emotion that customers associate with your brand — and they come back for the next order.

All Flowcot modules

A full toolkit for customer retention — in one platform.

See all features →
Pricing

Transparent pricing,
no surprises

Monthly subscription. No setup fee for Starter & Growth. 7-day free trial.

Starter
$39
/ month · up to 10,000 clients
$49
/ month · up to 10,000 clients
Easy start with a loyalty rewards program
Loyalty levels (up to 5)
API integration
Basic dashboard
Task system (up to 10 active)
Design customization
Onboarding tasks (up to 3 active)
Trigger banners
Weekly quests
Promotions
Mini games
Most Popular
Growth
$159
/ month · up to 50,000 clients
$199
/ month · up to 50,000 clients
The essential tools for active growth and retention.
Loyalty levels (up to 10)
API integration
Marketer dashboard
Onboarding tasks (up to 5 active)
Task system (up to 20 active)
Weekly quests (up to 10 active)
Design customization
Trigger banners (up to 50 active)
Promotions
Mini games
Enterprise
from $599
/ month · up to 500,000 clients
from $749
/ month · up to 500,000 clients
For large businesses. Dedicated manager, custom mechanics.
Everything from Growth plan
Unlimited tasks
Promotions
Mini games
Custom mechanics & integrations
Dedicated manager & priority support
Setup + onboarding from our team
Starter
$39
/ month · up to 10,000 clients
$49
/ month · up to 10,000 clients
Easy start with a loyalty rewards program
Loyalty levels (up to 5)
API integration
Basic dashboard
Task system (up to 10 active)
Design customization
Onboarding tasks (up to 3 active)
Trigger banners
Weekly quests
Promotions
Mini games
Most Popular
Growth
$159
/ month · up to 50,000 clients
$199
/ month · up to 50,000 clients
The essential tools for active growth and retention.
Loyalty levels (up to 10)
API integration
Marketer dashboard
Onboarding tasks (up to 5 active)
Task system (up to 20 active)
Weekly quests (up to 10 active)
Design customization
Trigger banners (up to 50 active)
Promotions
Mini games
Enterprise
from $599
/ month · up to 500,000 clients
from $749
/ month · up to 500,000 clients
For large businesses. Dedicated manager, custom mechanics.
Everything from Growth plan
Unlimited tasks
Promotions
Mini games
Custom mechanics & integrations
Dedicated manager & priority support
Setup + onboarding from our team
Every additional 5,000 clients — $10
Contact

Let's launch gamification for your business

Leave a request — we'll show a live demo of all four game types and set up the first mechanic for your product.

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🎯
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🔒
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